My experience at Think Ford Basingstoke was memorable because. 1st class service. Even when I was walking around looking at cars on the forecourt a sales representative was there to help me. It was easy to get a test drive. The paperwork was sorted out with minimal fuss. Jack was brilliant and talked me through each step. Even when I had called for the 3rd time that day, Jack was still really polite and professional on the phone and was able to talk me through the process.