Suley at Chelmsford Audi has provided me with impeccable service from the moment I enquired about the car I wanted. I was provided with an excellent personalised video of the car by Suley before viewing; which showed his expertise knowledge. Upon viewing the car Suley made the whole process easy with his polite nature, he made us feel important and took time to show us every aspect of the car and answered any questions we had. After purchasing the car I had a slight issue with the dash cam on the car, I immediately contacted Suley for assistance and he provided the same service I had received before buying the car. In fact talked me through what had happened and how to sort it out with such clear instructions. It is admirable customer service which truly makes the difference to any sale and I truly thank Suley. The finance was not offered by Suley and was from another member of staff who delivery was not so great. I am sure if he had provide me with options I might have financed through Audi. Very satisfied with his service and manner I have made contact with him to refer a client of mine who is after a Audi. Suley is a great asset to Audi as a whole.